Signiant Support

[Sept 2, 2015] Signiant product update: status of Chrome plug-in

Dear Signiant Customer,

Signiant has been communicating to our customer base Google’s plans for discontinuing support for some browser plug-ins. On September 1st, ahead of their published date, Google released Chrome version 45 which blocks all NPAPI browser plug-ins. This change affects all Media Shuttle, Transfer API and Media Exchange end-users.

Signiant recommends all Media Shuttle, Transfer API and Media Exchange users temporarily switch to a different browser; the products work very well with Firefox, Safari and Internet Explorer.

Signiant is developing a reliable alternative to the plug-in for Chrome. The solution will support Chrome in addition to the other industry browsers when they make similar changes to plug-in support in the future. 

We will provide another update in mid-September with more details on these changes. We appreciate your patience during this time. If you have any feedback or questions, please feel free to contact us at support@signiant.com

Sincerely,
Signiant Customer Support Team.