Signiant Support

[Sept 22, 2015] Signiant product update: Chrome plug-in

Dear Signiant Customer, 

As you know, on September 1, 2015 Google released Chrome version 45 which blocks all NPAPI browser plug-ins. This change affects all Media Shuttle, Transfer API and Media Exchange end-users.

This note is to assure you that this remains our top priority. Our development team is continuing to build and test a reliable alternative to the plug-in for Chrome (and for Microsoft Edge). We are planning to roll out product updates in phases by product and platform as they become available. We will provide another update at the end of September with more details.

At this time, Signiant recommends all Media Shuttle, Transfer API and Media Exchange users switch to a different browser until the new solution is available; the products currently work very well with Firefox, Safari and Internet Explorer. 

We appreciate your continued patience during this time. If you have any feedback or questions, please feel free to contact us at

Signiant Customer Support Team