How Can We Help You?
Welcome to Signiant! We're dedicated to helping you achieve your goals and tackle your biggest challenges. Our support team consists of top-notch experts who bring years of experience from working with some of the world's leading media organizations. Whether you're looking for answers, want to explore best practices, or need tips to ensure your success, we're here for you.
Getting in Touch Is Easy!
Here's how you can reach out to our support team or find the information you need:
For Signiant Admins:
We provide email and telephone support throughout your subscription period.
Call Us Toll-Free:
- USA: +1 855-267-9218 | +1 866-215-8465
- United Kingdom: +44 800 0567 515 | +44 808 1011 565
- International (UIFN): +800 5004 0500
Online Assistance:
- Visit our Help Center: https://help.signiant.com
- Email us: support@signiant.com
Dialing Internationally?
Add your country's exit code before the number. Here's how:
- From France/Germany: 00 + Number
- From Australia: 0011 + Number
- From U.S./Canada: 011 + Number
Tip: On mobile/voip, simply use "+" instead of the exit code.
Please Note:
- Our UK numbers are free-to-caller but cannot be dialed from outside the UK.
- The UIFN number is toll-free from over 60 countries. Always prefix it with your country's exit code.
Immediate Help for Urgent Issues
For critical issues (Severity 1), please call us directly for the fastest response. We have on-call engineers ready 24/7 to provide emergency support to customers with Severity 1 issues and valid premium support contracts. Remember, emails are not monitored outside standard support hours, so a phone call is necessary for immediate assistance.
We're committed to providing you with the support you need, when you need it. Don't hesitate to reach out to us!