Effective Date: January 1, 2022
Affected Signiant Product(s): Media Shuttle, Jet
Affected Platform(s): All
What is changing?
Signiant is retiring versions 2 and 3 of the SDCX Server.
Why is Signiant making this change?
With each new SDCX Server release, improvements are made to the performance and security of your on-premises Media Shuttle storage. Changes to SDCX Server 4.x versions include the following:
- Improved security and performance: SDCX Server versions 4 and above include critical security updates that are essential to keeping your environment safe from vulnerabilities. More recent SDCX versions have also included important improvements to the stability and reliability of Media Shuttle.
- New Functionality: Version 4.0 of the SDCX Server added support for S3 Compatible storage, providing new storage options for Media Shuttle portals. With the introduction of version 3.2.3, Media Shuttle Storage Server was rebranded to Signiant SDCX Server, providing a single install for both on-premises Media Shuttle portals and Jet server endpoints, and making it possible to create workflows that combine both Signiant products.
For more information, see the Help Center’s SDCX Server Release Notes.
How does this change affect me?
Our records show that you are running version 2.x or 3.x of the Signiant SDCX Server. If you try to use Media Shuttle after Jan 1, 2022 without having upgraded the SDCX Server to version 4 or higher, you will experience operational errors and all Media Shuttle and Jet transfers will fail to complete.
Is there anything I need to do or change at my end?
To avoid disruptions to Media Shuttle operations, upgrade your SDCX Server to the latest version as soon as possible prior to January 1, 2022. Continuing to upgrade your SDCX Server routinely will ensure that you receive the best transfer performance and security when using Media Shuttle.
For step-by-step instructions, see the Signiant Help Center’s article on Upgrading Storage Servers.
For additional help, please contact Signiant Customer Support.